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Status
Invoiced
Device & Job Details
Invoiced
Job Number
D-1001
Device
Apple iPhone 13
Smartphone · Midnight · 128GB
Received
25 May 2026
09:00:00
IMEI
356938035643809
Serial
F2LX913JQ1
Passcode / PIN
1402
Technician
Demo Owner
Fault Description
Front glass smashed after a drop; touch works intermittently in the top-right corner.
Occurs: After Drop
Root cause: Physical Damage
Faults & Diagnostics
Reported Fault
Front glass smashed after a drop; touch works intermittently in the top-right corner.
Occurs: After Drop
Diagnostic Notes
—
Root Cause
Physical Damage
Device Condition at Intake
| Component | Condition |
|---|---|
| Screen / Display | — |
| Case / Chassis | — |
| Ports / I/O | — |
| Power Button / LEDs | — |
| Back Cover / Body | — |
| Charging Port / USB | — |
| Headphone Jack | — |
| Buttons / Controls | — |
| Front Camera | — |
| Rear Camera(s) | — |
| Speaker / Microphone | — |
Parts Required
| Description | Part # | Qty | Unit | Total | |
|---|---|---|---|---|---|
| iPhone 13 Screen (OEM) | SCR-IP13 | 1 | $189.00 | $189.00 | |
| Parts Subtotal | $189.00 | ||||
Labour & Service
| Service | Hours | Rate | Total | |
|---|---|---|---|---|
| Screen replacement & calibration | 1.00 | $95.00/hr | $95.00 |
Cost Summary
| Parts Subtotal (inc. GST) | $189.00 |
| Labour Subtotal (inc. GST) | $95.00 |
| Discount | |
| TOTAL DUE | $284.00 |
Photos (0)
No photos uploaded
Quality Check Checklist
Job Notes & History
DE
Demo Owner
25 May 2026 10:00
Visible to customer
Customer needs it back before the weekend.
DE
Demo Owner
25 May 2026 10:00
OEM screen fitted, True Tone retained.
Customer
View Profile
Sarah Nguyen
📱 0412 335 781
✉ sarah.nguyen@example.com
14 Sydenham Rd, Marrickville, NSW, 2204
Preferred contact: Sms
Tracking link: Share with customer →
💬 SMS
The SMS gateway is turned off.
Set it up in Settings → SMS Gateway →
Update Status
Technician Sign-Off
Signed 25 May 2026 12:00
Accessories Received
✓
Charger
✓
Clear case
Timeline
Received
25 May 2026
Completed
26 May 2026
Collected
26 May 2026
Est. Completion
28 May 2026