Job Reference
Assigned Technician
Demo Owner
Est. Completion
21/06/2026
Customer & Device Information
Email Address
aisha.rahman@example.com
Street Address
88 Beaufort St
Brand / Make & Model / Series
Apple iPad Air (5th gen)
How Did You Hear About Us?
Demo seed
IMEI (dial *#06# or Settings › About › Status)
Device Condition on Arrival
| Component |
OK | Minor | Major | N/F | N/A | |
Component |
OK | Minor | Major | N/F | N/A |
| Screen / Display |
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Buttons / Controls |
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| Back Cover / Body |
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Front Camera |
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| Charging Port / USB |
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Rear Camera(s) |
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| Headphone Jack |
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Speaker / Microphone |
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Condition Notes / Additional Damage Observed
Fault Description & When Does Fault Occur?
Fault Description / Issues Reported by Customer
Will not charge from the wall; charges slowly from a laptop. Port looks linty.
When Does Fault Occur?
☐ Always
☑ Intermittently
☐ After Charging
☐ After Drop
☐ After Liquid
Customer Authorisation & Disclaimer
By signing below I confirm: (1) I am the owner or am authorised to act on the owner's behalf; (2) I authorise the business to inspect, diagnose, and provide a written repair quote; (3) I am solely responsible for backing up all data — no liability is accepted for data loss during service; (4) Repairs will NOT proceed without my authorisation of the quoted price; (5) A diagnostic/assessment fee may apply if a quoted repair is declined after inspection; (6) Devices uncollected after 60 days may be recycled or disposed of. Diagnostic fee of $82.50 applies if quoted repair is declined. Devices uncollected after 60 days may be disposed of. All prices include GST. 30-Day Parts & Labour Warranty.
Customer Signature (Intake)
Print Full Name
Aisha Rahman
Contact Preference:
☐ Phone
☐ SMS
☑ Email
☐ In-Person
Max. Spend: $___________
Repairs will NOT proceed without written or verbal approval.
Collection Sign-off — completed when the device is collected
Customer Signature (Collection)
Received in good order
I confirm I have collected my device and that I am satisfied with the work performed. I have inspected the device and accept it in good working order.
Job Reference (Carry Forward from Page 1)
Device
Apple iPad Air (5th gen)
Customer Name
Aisha Rahman
Diagnostic Findings (Technician Use Only)
Root Cause:
☐ Physical / Impact Damage
☐ Liquid / Water Damage
☐ Software / Firmware Issue
☐ Battery Failure
☑ Port / Connector Fault
☐ Component / PCB Fault
☐ Manufacturer Defect
☐ Customer Error
☐ Unknown / Undetermined
Parts Required
| Part / Component Description |
Part Number |
QTY |
Unit Cost ($) |
Line Total ($) |
| USB-C Charge Port (assorted) (3rd Party) |
PORT-USBC |
1 |
69.00 |
69.00 |
| PARTS SUBTOTAL: |
$69.00 |
Labour & Service
| Service / Repair Performed |
Duration (hrs) |
Hourly Rate ($) |
Total ($) |
| Charge port replacement |
1.25 |
95.00 |
118.75 |
| LABOUR SUBTOTAL: |
$118.75 |
Cost Summary (All Prices Include GST)
| Parts Subtotal (inc. GST) | $ 69.00 |
| Labour Subtotal (inc. GST) | $ 118.75 |
| TOTAL AMOUNT DUE | $ 187.75 |
Repair Authorisation (Customer to Complete)
Having reviewed the quote above, I hereby authorise:
☐ APPROVE REPAIR
Proceed with the full repair at the quoted price above.
☐ DECLINE REPAIR
Return device without repair (diagnostic fee may apply).
☐ PARTIAL REPAIR
Proceed only with: ________________________
Customer Signature (Repair Authorisation)
Print Full Name
Aisha Rahman
Verbal / Phone Auth: ___________________________
Authorised By: ___________________________
Staff Member: ___________________________
Quality Check & Technician Sign-Off
QC Checklist — Tick all items completed:
Device powers on normally
Reported fault fully resolved
Screen / display functioning
Touch / digitiser tested OK
Speaker & microphone tested
Charging port / cable tested
All physical buttons functional
Wi-Fi / network connectivity tested
Accessories returned to customer
Final clean & inspection done
Notes:
Technician Signature
Demo Owner