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Progress
Pending
Diagnosed
Quoted
Approved
In Progress
On Hold
Completed
Ready for Collection
Collected
Device & Job Details
Completed
Job Number
D-1005
Device
Apple iPhone 12
Smartphone · Blue · 128GB
Received
14 Jun 2026
13:52:00
IMEI
353844113907742
Serial
G6TZX22HN7
Passcode / PIN
8890
Technician
Demo Owner
Fault Description
Battery health 78%, shutting down in cold weather.
Occurs: Intermittently
Root cause: Battery Failure
Faults & Diagnostics
Reported Fault
Battery health 78%, shutting down in cold weather.
Occurs: Intermittently
Diagnostic Notes
—
Root Cause
Battery Failure
Device Condition at Intake
| Component | Condition |
|---|---|
| Screen / Display | — |
| Case / Chassis | — |
| Ports / I/O | — |
| Power Button / LEDs | — |
| Back Cover / Body | — |
| Charging Port / USB | — |
| Headphone Jack | — |
| Buttons / Controls | — |
| Front Camera | — |
| Rear Camera(s) | — |
| Speaker / Microphone | — |
Parts Required
| Description | Part # | Qty | Unit | Total | |
|---|---|---|---|---|---|
| iPhone 12 Battery | BAT-IP12 | 1 | $89.00 | $89.00 | |
| Parts Subtotal | $89.00 | ||||
Labour & Service
| Service | Hours | Rate | Total | |
|---|---|---|---|---|
| Battery replacement | 0.50 | $95.00/hr | $47.50 |
Cost Summary
| Parts Subtotal (inc. GST) | $89.00 |
| Labour Subtotal (inc. GST) | $47.50 |
| Discount | |
| TOTAL DUE | $136.50 |
Photos (0)
No photos uploaded
Quality Check Checklist
Job Notes & History
DE
Demo Owner
14 Jun 2026 14:52
Done - SMS sent to let her know it is ready.
Customer
View Profile
Mei Lin
📱 0414 556 028
✉ mei.lin@example.com
21 Jetty Rd, Glenelg, SA, 5045
Preferred contact: Sms
Tracking link: Share with customer →
💬 SMS
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Update Status
Technician Sign-Off
Signed 14 Jun 2026 16:52
Timeline
Received
14 Jun 2026
Completed
15 Jun 2026
Est. Completion
17 Jun 2026