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Status
Invoiced
Device & Job Details
Invoiced
Job Number
D-1007
Device
Samsung Galaxy S21
Smartphone · Phantom Grey · 128GB
Received
02 Jun 2026
15:18:00
IMEI
356741092283017
Serial
RF8R10QK7PL
Passcode / PIN
1199
Technician
Demo Owner
Fault Description
Will not charge / loose cable. Charge port worn from site use.
Occurs: Always
Root cause: Port Connector
Faults & Diagnostics
Reported Fault
Will not charge / loose cable. Charge port worn from site use.
Occurs: Always
Diagnostic Notes
—
Root Cause
Port Connector
Device Condition at Intake
| Component | Condition |
|---|---|
| Screen / Display | — |
| Case / Chassis | — |
| Ports / I/O | — |
| Power Button / LEDs | — |
| Back Cover / Body | — |
| Charging Port / USB | — |
| Headphone Jack | — |
| Buttons / Controls | — |
| Front Camera | — |
| Rear Camera(s) | — |
| Speaker / Microphone | — |
Parts Required
| Description | Part # | Qty | Unit | Total | |
|---|---|---|---|---|---|
| USB-C Charge Port (assorted) 3rd Party | PORT-USBC | 1 | $69.00 | $69.00 | |
| Parts Subtotal | $69.00 | ||||
Labour & Service
| Service | Hours | Rate | Total | |
|---|---|---|---|---|
| Charge port replacement | 0.75 | $95.00/hr | $71.25 |
Cost Summary
| Parts Subtotal (inc. GST) | $69.00 |
| Labour Subtotal (inc. GST) | $71.25 |
| Discount | |
| TOTAL DUE | $140.25 |
Photos (0)
No photos uploaded
Quality Check Checklist
Job Notes & History
DE
Demo Owner
02 Jun 2026 16:18
Fleet phone - invoice to the company account.
Customer
View Profile
Daniel Cross
📱 0490 663 217
✉ admin@example.com
5 Pittwater Rd, Manly, NSW, 2095
Preferred contact: Phone
Tracking link: Share with customer →
💬 SMS
The SMS gateway is turned off.
Set it up in Settings → SMS Gateway →
Update Status
Technician Sign-Off
Signed 02 Jun 2026 18:18
Accessories Received
✓
Charger
✓
Rugged case
Timeline
Received
02 Jun 2026
Completed
03 Jun 2026
Collected
03 Jun 2026
Est. Completion
05 Jun 2026