Repair Bench
Mobile Device Service & Repair
BOOKING FORM (CUSTOMER INTAKE) — PAGE 1 OF 2
Ph: (02) 0000 0000
demo@repairbench.com.au
https://www.repairbench.com.au
ABN: 00 000 000 000
Job Reference
Job / Ref No.
D-1009
Date Received
20/06/2026
Time Received
10:44
Assigned Technician
Demo Owner
Est. Completion
23/06/2026
Customer & Device Information
First Name
Sarah
Last Name
Nguyen
Date of Birth
OS Version
watchOS 11
Mobile Phone
0412 335 781
Alt. Phone
Email Address
sarah.nguyen@example.com
Network / Carrier
Street Address
14 Sydenham Rd
Suburb
Marrickville
State
NSW
Postcode
2204
Brand / Make & Model / Series
Apple Apple Watch Series 8
How Did You Hear About Us?
Demo seed
Colour
Midnight
Storage
32GB
Passcode / PIN
0000
Device Type
Smartwatch
IMEI (dial *#06# or Settings › About › Status)
Serial Number
H4CW900LM2
Device Condition on Arrival
Component OKMinorMajorN/FN/A Component OKMinorMajorN/FN/A
Screen / Display Buttons / Controls
Back Cover / Body Speaker / Microphone
Charging Port / USB
Condition Notes / Additional Damage Observed
Accessories Received
USB-C / Lightning Cable
Power Adapter / Plug
Protective Case
Screen Protector
SIM Card
Memory / SD Card
Earphones / AirPods
SIM Eject Tool
Fault Description & When Does Fault Occur?
Fault Description / Issues Reported by Customer
Cracked screen, still responsive. Wants a quote.
When Does Fault Occur?
☐ Always
☐ Intermittently
☐ After Charging
☑ After Drop
☐ After Liquid
Customer Authorisation & Disclaimer
By signing below I confirm: (1) I am the owner or am authorised to act on the owner's behalf; (2) I authorise the business to inspect, diagnose, and provide a written repair quote; (3) I am solely responsible for backing up all data — no liability is accepted for data loss during service; (4) Repairs will NOT proceed without my authorisation of the quoted price; (5) A diagnostic/assessment fee may apply if a quoted repair is declined after inspection; (6) Devices uncollected after 60 days may be recycled or disposed of. Diagnostic fee of $82.50 applies if quoted repair is declined. Devices uncollected after 60 days may be disposed of. All prices include GST. 30-Day Parts & Labour Warranty.
Customer Signature (Intake)
Signature
Print Full Name
Sarah Nguyen
Date
20/06/2026
Contact Preference: ☐ Phone ☑ SMS ☐ Email ☐ In-Person    Max. Spend: $___________    Repairs will NOT proceed without written or verbal approval.
Collection Sign-off — completed when the device is collected
Customer Signature (Collection)
Received in good order
I confirm I have collected my device and that I am satisfied with the work performed. I have inspected the device and accept it in good working order.
Date
Repair Bench
Technical Report & Job Completion
PAGE 2 OF 2
Ph: (02) 0000 0000
demo@repairbench.com.au
Job Reference (Carry Forward from Page 1)
Job / Ref No.
D-1009
Device
Apple Apple Watch Series 8
Customer Name
Sarah Nguyen
Date
01/10/2026
Diagnostic Findings (Technician Use Only)
Root Cause: ☑ Physical / Impact Damage ☐ Liquid / Water Damage ☐ Software / Firmware Issue ☐ Battery Failure ☐ Port / Connector Fault ☐ Component / PCB Fault ☐ Manufacturer Defect ☐ Customer Error ☐ Unknown / Undetermined
Parts Required
Part / Component Description Part Number QTY Unit Cost ($) Line Total ($)
Apple Watch S8 Screen SCR-AWS8 1 159.00 159.00
PARTS SUBTOTAL: $159.00
Labour & Service
Service / Repair Performed Duration (hrs) Hourly Rate ($) Total ($)
Screen replacement 0.75 95.00 71.25
LABOUR SUBTOTAL: $71.25
Cost Summary (All Prices Include GST)
Parts Subtotal (inc. GST)$ 159.00
Labour Subtotal (inc. GST)$ 71.25
TOTAL AMOUNT DUE$ 230.25
Repair Authorisation (Customer to Complete)
Having reviewed the quote above, I hereby authorise:
☐ APPROVE REPAIR
Proceed with the full repair at the quoted price above.
☐ DECLINE REPAIR
Return device without repair (diagnostic fee may apply).
☐ PARTIAL REPAIR
Proceed only with: ________________________
Customer Signature (Repair Authorisation)
Print Full Name
Sarah Nguyen
Date / Time Authorised
Verbal / Phone Auth: ___________________________ Authorised By: ___________________________ Staff Member: ___________________________
Quality Check & Technician Sign-Off
QC Checklist — Tick all items completed:
Device powers on normally
Reported fault fully resolved
Screen / display functioning
Touch / digitiser tested OK
Speaker & microphone tested
Charging port / cable tested
All physical buttons functional
Wi-Fi / network connectivity tested
Accessories returned to customer
Final clean & inspection done
Notes:
Technician Signature
Demo Owner